Refunds
Salty Goods Returns Policy — 30 Days
We want you to feel confident shopping with Salty Goods. If something is not quite right, we are happy to help. Our returns policy gives you 30 days from the date of delivery to return or exchange your item.
Change of Mind Returns
If you change your mind or the size is not quite right, you can return any unused and unwashed item within sixty days.
To be eligible, the product must be:
-
In original condition
-
Unworn and unwashed
-
Free from sand, sunscreen or marks
-
With all tags and packaging still attached
Once we receive your return, we will process your refund back to your original payment method.
Please note that return postage costs are the responsibility of the customer.
Exchanges
If you need a different size or pattern, we are happy to exchange your item within 30 days.
To organise an exchange, contact us and we will hold the replacement item for you while your return makes its way back to us.
Inflatable Stinger Nets
Inflatable stinger nets can be returned only if they are unused and still in their original packaging. Once the net has been inflated or placed in water, we are unable to accept it due to safety standards.
If you believe your net has arrived damaged or faulty, please contact us immediately with photos and we will resolve it quickly.
Faulty or Incorrect Items
If we make a mistake or your item arrives faulty, we will fix the issue as fast as possible.
Simply email us with your order number and a photo. We will cover all return postage for faulty or incorrect items.
How to Start a Return
Email us at amanda@saltygoods.com.au with:
-
Your name
-
Your order number
-
What you would like to return or exchange
-
A quick note about the reason
We will reply with the return address and simple instructions.
Refund Time Frame
Once your return reaches us and is approved, refunds are usually processed within two to five business days, depending on your bank.
What Are Marine Stingers?
Marine stingers are jellyfish and other venomous marine animals capable of delivering painful or dangerous stings through microscopic stinging cells called nematocysts.
Tentacles can still sting even when broken off or washed onto the beach.
Some species are almost invisible in the water, making them extremely difficult to avoid while swimming, boating or exploring sandbars.
Marine stingers are most common in tropical waters across:
- North Queensland
- The Whitsundays
- Cape York
- Northern Territory
- Northern Western Australia
The Top Marine Stingers in Australia
Box Jellyfish
The box jellyfish is considered one of the most venomous animals on Earth.
Found in tropical northern Australian waters, box jellyfish can grow large tentacles capable of causing catastrophic stings within minutes.
Box Jellyfish Facts
- Most active during stinger season
- Difficult to see in the water
- Can cause cardiac arrest
- Often found near beaches, estuaries and shallow coastal waters
- Risk increases after rain and during hot, calm conditions
The Top Marine Stingers in Australia
Irukandji Jellyfish
Tiny, nearly invisible and extremely dangerous, Irukandji jellyfish are responsible for severe systemic reactions known as Irukandji Syndrome.
People may initially feel only a minor sting before developing:
- severe muscle pain
- chest pain
- vomiting
- panic
- dangerously high blood pressure
Irukandji have been recorded throughout tropical Queensland waters, including the Whitsundays.
The Top Marine Stingers in Australia
Bluebottles
Bluebottles are one of the most common causes of marine stings in Australia.
While generally less dangerous than box jellyfish or Irukandji, they can still cause:
- intense pain
- welts
- nausea
- distress for children
Large numbers often wash toward shore during onshore winds.
When Is Stinger Season in Australia?
Highest Risk Months
- October
- November
- December
- January
- February
- March
- April
- May
Risk is generally highest during the hottest months of the year.
Conditions That Increase Marine Stinger Risk
Marine stinger activity can increase during:
- warm water temperatures
- recent heavy rain
- calm, shallow water
- onshore winds
- river and creek outflows
- hot, still weather
These conditions can push jellyfish closer to shore, beaches and sandbars.
Where Do Most Serious Stings Happen?
Most serious marine stings occur on exposed areas of skin including:
- legs
- torso
- arms
- shoulders
- back
This is why full body coverage matters during stinger season.
How To Reduce Your Risk
Wear Protective Clothing
Full length stinger suits help create a physical barrier between skin and tentacles.
Protective swimwear is widely recommended throughout tropical Australia during stinger season.
Swim Inside Properly Maintained Enclosures
Not all stinger nets offer the same level of protection. Mesh size, maintenance and environmental conditions all matter.
Be Aware Of Conditions
After rain, during very warm weather or near creek mouths, extra caution is important.
Carry Vinegar
For suspected box jellyfish stings, vinegar is commonly recommended in Australian first aid guidelines.
Always seek urgent medical attention for severe stings.
Why Families Wear Stinger Suits
Modern stinger suits are designed to allow families to enjoy tropical waters more safely during stinger season.
At Salty Goods, our stinger suits are designed for:
- tropical heat
- long boat days
- island adventures
- sandbars
- beach swimming
- family travel
With lightweight full length coverage, they help families enjoy the ocean with more confidence during stinger season.
Trusted Marine Stinger Information
For further information on marine stingers and tropical marine safety, visit: